How to choose a removal firms in London?
Top tips on how to choose a quality removal companies.
There are many differing factors you should consider before making
your final choice on a removal company. Here’s how to begin:
Check their feedback
By reading feedback from other customers you can feel assured that the removal company you pick will provide a good service.
Check insurance details
It’s a good idea to ask all potential removal companies about the
level of insurance they have for goods in transit, to put your mind at
rest that your belongings will be covered, and also to find out if you
need to arrange extra cover with your own insurance company.
Payment options
Find out how the company would like to be paid. Be dubious of firms
who insist only on a cash-in-hand payment or a sizeable cash deposit.
Reputable removal companies should be able to accept payment by
credit/debit card and cheques as well as cash.
Parking
Ask them about their policies for dealing with parking permits both at
your home and the new destination. If they are unable to sort this out,
it will be an extra item to add to your to-do list.
Delays policy
Make sure you ask for their policy regarding delays. Some removals
firms charge extra for each hour of delay, which can often be out of
your control, especially if you are waiting for your solicitor to inform
you that your property transaction is complete.
Packing boxes and extra services
Many removal companies will lend packing boxes, which could save you a
sizeable sum of money, so it is worth enquiring about. You also may
wish to enquire whether they have a service to dis/reassemble flat-pack
furniture, or to un-plumb things like washing machines and dishwashers.
Complaints procedure
Ask them what their procedure would be should you need to make a
complaint. Some firms have a membership with a removals trade
association or organization, for example, the British Association of
Removers (BAR). These organizations have dispute resolution procedures
in place to resolve any matters that have given you cause for complaint.
Uniformed staff
A sure sign of a professional removal company is uniformed staff. If
the company you use has provided uniforms for their members of staff it
will be easier for you to identify that the team turning up to move your
furniture is from the removals company you hired.
A personable approach
Lastly, but not least – does your first contact at the removals
company seem friendly? If you are handing over all your worldly goods to
one company, it is very important that you feel you can trust them.
Equally, moving home can be a trying experience, so choosing a removal
company that makes you feel at ease will go a long way toward reducing
your stress levels on moving day.
Selecting London Removal Company
When deciding on a removal company for an international house move, it
is particularly important to plan well in advance of your move date to
ensure sufficient time to complete extra tasks in addition to the above
considerations.
When moving abroad, you should give
yourself plenty of time ahead of your move to research London removal
companies and their credentials. You should receive initial quotes from a
number of firms and check their feedback. Not only will starting the
process as soon as possible give you time to compare quotes, but will
also provide the opportunity to get to know the companies and the level
of service they offer, which should help you to choose a removal
company.
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